Category: Merve’s Musings

At first glance, you could be forgiven for thinking what on earth has a subject like Merve’s Musings, or humorous observations got to do with Tourist Guiding.  On the surface, absolutely nothing at all....

Do you really think I care? The vexed subject of Customer Care Call Centres, which is a natural transition from the opening remarks on “Merve’s Musings” there follows a few observations of my own...